Shipping Policy

MINIWIZ sends orders with Taiwan Mail (domestic) or  EMS (international). All packages are insured, and as soon as your order ships, we will send you a shipping confirmation email with the tracking number. 

Due to COVID-19, shipments may experience delays up to 7-10 business days. Customers who pay their duties before delivery may have to wait an additional 7-10 business days before they receive an update from the carrier on delivery. Please contact contact@miniwiz.com if you have any questions or concerns about your order.

 

Customs

International orders are shipped DDU “Delivered Duties Unpaid”, and international customers will be responsible for the payment of any additional associated duties and taxes. Orders returned due to a customer's refusal to pay any associated duties and taxes will be subject to a return fee of NT$1500. We are always evaluating our international shipping policies in an effort to improve our international shipping experience.