Return Policy

Refunds, returns, and exchanges

Domestic order (Taiwan):  

We accept returns up to 7 days when received if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

International order :

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at contact@miniwiz.com with your order number and a picture of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.